Privacy Policy
Last updated: 11th November 2025
Registered name: Macknowlogist Ltd
Macknowlogist Ltd is a limited company registered in England and Wales.
Registered number: 16146243.
Registered office: 83 Queens Road, Brighton, BN1 3XE.
This privacy notice is specific to the operation of our business websites: fionamacneill.co.uk and macknowlogist.co.uk, and all related domains and sub-domains.
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- Sharing information outside the UK
- How to complain
Contact details
Email hello@fionamacneill.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
- Names and contact details
- Usage data (including information about how you interact with and use our website, products and services)
- Information relating to compliments or complaints
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for site visitors and customers are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Collecting contact information and customer preferences will allow us to develop our business. It will also allow us to improve our services and product offerings for our customers.
Where we get personal information from
- Directly from you
- Publicly available sources
How long we keep information
| Name | Purpose | Provider | Service | Expires |
|---|---|---|---|---|
| Consent | Indicating consent for cookies | ‘www.fionamacneill.co.uk’, ‘www.macknowlogist.co.uk’ | Analytics | Session |
Who we share information with
Simple Analytics This data processor does the following activities for us: Provides basic interaction tracking for our websites (fionamacneill.co.uk and macknowlogist.co.uk). This is so that we can understand how our websites are used to improve our products and services.
Vimeo This data processor does the following activities for us: Provides a video player for content in select blog posts and pages. We opt to use a ‘do not track’ version of the Vimeo URL. However, cookies are still used to provide the functional aspects of the video player.
YouTube This data processor does the following activities for us: Provides a video player for content in select blog posts and pages. We opt to use a ‘no-cookie’ version of the YouTube URL. However, cookies are still used to provide the functional aspects of the video player.
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
Organisation name: Simple Analytics
Category of recipient: Web analytics
Country the personal information is sent to: European Union, The Netherlands
How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge). A list outlining the information collected by simple analytics is listed on their website.
Organisation name: Vimeo
Category of recipient: Video Player
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs) and the UK Extension to the EU-U.S. Data Privacy Framework (DPF). For more information, review Vimeo’s Privacy Policy at their website.
Organisation name: YouTube (Google)
Category of recipient: Video Player
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs) and the UK Extension to the EU-U.S. Data Privacy Framework (DPF). For more information, review Google’s Privacy Policy at their website.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint